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Daniel Benitez's avatar

Nicole, great series of articles. One question, I have seen many of the complex problem concepts you mentioned used when describing Wicked Problems. Are we talking about the same with a different name? Thanks!

Nicole Williams's avatar

Complexity = the nature of the system

Wickedness = the nature of the problem framing

They often show up together, but they don’t have to. You can have complex but not wicked:

Building a spacecraft is highly complex, but the goal is clear. You can have wicked but not deeply complex: A policy debate with conflicting values may be wicked even if the system itself is not technically complex.

Many real-world challenges are both: For example, federal modernization. The system is complex (multiple agencies, data flows, regulations), and the problem is wicked (different definitions of “efficiency,” “compliance,” and “risk”). A supply chain disruption is complex. A climate adaptation policy debate is wicked.